Company name

JT International Hellas

Industry

Tobacco Product Manufacturing

Application replaced

Legacy system

Soft1 application

Soft1 ERP

Implemented by

SoftOne Technologies Α.Ε.





JT International Hellas



The Japan Tobacco International (JTI) is a member of the Group of companies Japan Tobacco (JT), a leading company in tobacco products around the world. The company markets three of the five leading cigarette brands in the world: Winston, Mild Seven and Camel.




  • Build a custom model (template) for the purpose of informing, in real-time, the sales network for new products, prices and promotions
  • Unified management process for the distribution and supply of retail points
  • Automating the data exchange process from and to the final partners without requiring a continuous connection between them
  • Modernization of the network’s operating procedures with the use of valuable data analysis tools and business practices
  • Εκσυγχρονισμός των διαδικασιών λειτουργίας του δικτύου, χρησιμοποιώντας χρήσιμα εργαλεία ανάλυσης δεδομένων και Business Practices
  • Daily automated update of JTI with the sales data per retail point

  • Unification of procedures and operational actions of associates arising from the particularities of the specific market
  • Utilizing the Soft1 ERP modules and its advanced technological development platform, JTI has the ability to centrally manage the required information quickly and efficiently
  • Secure and automated reproduction of the sales information to the trading partners

  • The data exchange process was automated resulting in a reliable information flow
  • Common rules where established for recording and manage information in order to accelerate entry speed and ease the use of information from partners and JTI
  • The partners ordering department was reorganized, offering a custom call center solution for daily contact with end customers
  • With the use of business intelligence tools both JTI and its partners have the ability to centrally plan and utilize all information
  • The procedures of handling, delivery and management of orders (picking & packing) as well as the inventory control, where fully automated with the use of Soft1 Mobile Sales and Soft1 Mobile Warehouse
  • The need for capturing targeted questionnaires at the source was satisfied using Soft1 Mobile Sales (merchandizing module) and Soft1 CRM for further processing
  • Upgraded the business entity monitoring process, by log and capture model of economic aggregates, the analysis of their investment
  • The monitoring process of every business partner was improved, using a pre-designed model for recording and capturing the financial status, the profitability analysis and the efficiency of their investments


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